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Taking Care of the Tanglewood Family During COVID-19

As we all know, the challenges set forth by COVID-19 are many—especially as they pertain to the health and happiness of senior citizens in our community. To put our residents, our residents’ families, and our employees at ease—and to clarify some unpleasant news you may have seen in the media—we are inviting you to read about our plans, procedures, and hopes for the future.

  1. We are working with the NYSDOH to contain COVID-19.

In partnership with the New York State Department of Health and its health advisory guidance in response to COVID-19, we are implementing the following actions:

  • Suspend all visitation
  • Implement health checks for all residents
  • Isolate all affected residents to designated COVID isolated areas
  • Continue to wear and distribute facemasks for others to wear
  • Test and re-test residents as necessary

To read the full NYSDOH COVID-19 response guidelines, click here.

  1. We are prepared to contain COVID-19.

In response to COVID-19, each of our facilities is uniquely positioned to respond based on its physical blueprint and census. In one way or another, all facilities have designated areas for isolation and the necessary protocol to follow. Residents who become ill will receive all meals and medications in their designated COVID isolated areas.

  1. We are working toward a health rate of 100%

We are working diligently to prevent the spread of COVID-19 at our facilities. As always, our residents and staff alike are adhering to the necessary guidelines as set forth by the New York State Department of Health. We are hopeful that we will return to full health while we, like so many others, endure this global pandemic.

  1. We are not a nursing home.

All Tanglewood Group residences—Tanglewood Manor, Memory Garden, The Magnolia, and Field of Dreams—are not nursing homes. Rather, our assisted living residences are communities of residents and staff members who live and work together as family.

  1. What’s the difference?

Nursing homes are medical facilities that provide skilled care for illnesses and require a medical director on staff. Our assisted living residences, on the other hand, are built on a social model of living. While some of our residents may be limited in some physical or mental capacity, they do not require daily skilled services. In short, our assisted living residences are places where people can thrive in vibrant, social settings.

  1. We are social distancing.

We are teaching and encouraging the importance of social distancing. Unless we are experiencing COVID positive cases, residents are invited to eat at a safe distance from one another in the dining room. Activities, which are critical to everyone’s mental health, also meet social distancing rules. As of March 13—when we were directed to suspend visitations—our residents have been freely using Skype to communicate with their families. Finally, all facility deliveries are dropped in a remote, non-resident area.

  1. We are acting cautiously and conscientiously.

To avoid cross-contamination, staff members are following CDC guidelines for droplet precautions.

  1. We are gearing up and staying educated.

To stay prepared, we are using personal protective equipment (PPE) and are developing training competencies for employees to properly use, remove, and dispose of such equipment.

  1. We are grateful. We are here for you.

We of course hope and pray that all our precautions see us through these troubled times without experiencing complications from COVID-19. What’s more, we invite you to reach out with any questions, comments, or concerns during this time. We are thankful for your thoughts and we appreciate your support!

For inquiries, please contact us.

The safety and security of our current and future residents is our top priority. We are admitting new full-time residents after a professional health screening. Employment opportunities are also available. Tanglewood Manor, Memory Garden, The Magnolia, and Field of Dreams are open for limited visitation.Learn more.